We only partner with the Tier-1 local operators (like Softbank in Japan or T-Mobile in the USA) to ensure you get the widest coverage and 4G/5G speeds. With Asimgo, you get local-level performance at a fraction of the cost.

Yes! We stand by our service. We offer a 100% refund if the eSIM remains unactivated or if our technical team cannot resolve a verified connection issue. Please review our full Refund Policy for details on compatibility-related cases.

Speed is our specialty. Your Asimgo eSIM QR code and setup guide will land in your inbox within seconds of a successful checkout. Digital travel, delivered instantly.

Deleting the profile is permanent and cannot be undone. If you've made a mistake, please contact Asimgo Support immediately. While we cannot recover a deleted eSIM, we will do our best to guide you through a solution.

Don't panic! 99% of issues are solved by these steps:

Enable Data Roaming for the Asimgo line.

Restart your device—this forces a fresh handshake with the local tower.

Ensure you have selected the Asimgo eSIM for Cellular Data usage.

Once you land, go to your settings and set Asimgo as your primary data line. Crucial Step: Ensure "Data Roaming" is switched ON for the Asimgo eSIM. This allows us to link you to the fastest local partner network available.

To ensure maximum security and data integrity, each Asimgo QR code is a unique, one-time-use digital key. Once installed, it cannot be transferred. Pro tip: Never delete your eSIM from your settings; if you have trouble, our 24/7 support is here to help.

For the smoothest experience, we recommend installing your eSIM just before you head to the airport or upon arrival at your destination using airport Wi-Fi. Most Asimgo plans activate only when you connect to a supported local network at your destination.

To activate an Asimgo plan, your phone must not be "locked" to a specific provider (like AT&T or Vodafone). Check this in Settings > General > About > Carrier Lock. If it says "No SIM restrictions," you are officially cleared for takeoff with Asimgo!

Most flagship devices from Apple (iPhone XS & later), Samsung, Google, and Huawei are Asimgo-ready.

The 5-Second Test: Dial *#06#. If you see an EID number on your screen, your device is ready for the future of travel data.

The Manual Check: Look for "Add eSIM" in your Cellular/Mobile Data settings.

Absolutely! Asimgo empowers your phone’s Dual SIM capability. You can keep your home SIM active for important calls while setting Asimgo as your primary "Cellular Data" line to avoid expensive roaming fees. It’s the smartest way to stay connected.

An Asimgo eSIM is your digital key to global connectivity. It’s a built-in chip in your smartphone that replaces the need for old-fashioned plastic SIM cards. With Asimgo, you simply scan a QR code to download your data plan instantly—no tools, no stores, no waiting.

Our eSIMs are specialized High-Speed Data plans designed for travelers. While they don't include a traditional phone number, you can keep your primary SIM active to receive SMS and use apps like WhatsApp, iMessage, or Skype to make crystal-clear calls using Asimgo data.